How to Use Online Networks for Marketing

Here are some of the ways that you can use social networks to market your company and you:

Research your market. You have two ears and one mouth; listen more than you talk. Through participation in these communities, companies can learn about consumer interests and reactions with a candor rarely found in focus groups and surveys.

Create Competence. If becoming an expert in your field is part of your marketing strategy, social networks give you a much more accessible outlet than the media. You can speak up in a mailing list, discussion forum, or blog, and reach hundreds or thousands of people. Say something useful, original, and profound, and you will get quoted and linked to, reaching even more people.

Build and reinforce your brand. Every signature in an e-mail or on the Web, and every profile online, is an opportunity to reinforce your brand.

Unveil a human voice. Networked markets demand openness from the companies who want to sell into those markets. Organizations should have more people participating virtually than just professional marketers. A happy employee is a more powerful brand evangelist than almost anyone in Marketing. This is one reason why Microsoft has approximately 1,200 bloggers out of 55,000 employees.

Associate yourself with a not-for-profit cause. People are much more willing to gather around a cause than a company.

Microtarget. If you have identified a particular narrowly-defined groups to target, the odds are good that you can identify a virtual community where they are already gathered. Are you selling consulting services to independent bookstores? If it doesn't already exist, just create a virtual community for your target pool, seed it with your closest relationships, and watch it grow.

Ignite word-of-mouth buzz. If you have a new product or service, word-of-mouth—satisfied customers talking about you—is one of the most effective ways to establish your Competence. Word-of-mouth flows through social networks; Leaders of networks are excellent lighthouse customers. If the most prominent blogger in your field likes what you sell, you will create a powerful evangelist.